Privacy Policy for Genuine Hackers

At Genuine Hackers, we are committed to safeguarding your privacy and ensuring that your Personally Identifiable Information (PII) is handled responsibly. This Privacy Policy outlines how we collect, use, protect, and manage your PII in accordance with our website and services.

What Personal Information Do We Collect?

When you interact with our site, whether by ordering services, registering for an account, or contacting us, we may collect various types of personal information to enhance your experience. This may include:

  • Name: For example, John Doe.
  • Email Address: To communicate with you about your orders or provide updates.
  • Phone Number: For customer support and verification purposes.
  • Other Details: Such as your preferences or feedback on our services.

When Do We Collect Information?

We collect information from you at several points during your engagement with our site, including:

  • Placing an Order: When you purchase a service, such as our Instagram account monitoring service.
  • Filling Out a Form: For instance, if you request information about our cybersecurity services.
  • Using Live Chat: When you chat with our support team for immediate assistance.
  • Opening a Support Ticket: To address specific issues or queries you might have.
  • Entering Information on Our Site: For any other interactions that require personal details.

How Do We Use Your Information?

The information we collect is utilized to improve your experience and provide you with relevant services. Here’s how:

  • Personalization: We tailor content and product offerings to your interests, such as recommending specific hacking services based on your previous searches.
  • Service Improvement: Your feedback helps us enhance our website and services. For example, if you report issues with our user interface, we use this to make necessary adjustments.
  • Customer Support: We use your information to respond effectively to your inquiries and support requests.
  • Transaction Processing: To complete and process your orders swiftly and securely.
  • Follow-Up Communication: To keep you informed about updates, promotions, or follow-up actions related to your service purchase.

How Do We Protect Your Information?

We take your security seriously and implement several measures to ensure your information remains safe:

  • Regular Security Scans: Our website undergoes frequent scans for vulnerabilities to ensure a secure browsing experience.
  • Malware Protection: We use regular malware scanning to protect your data from threats.
  • Secure Networks: Your personal information is stored behind secured networks with restricted access.
  • Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Secure Transactions: All transactions are processed through a secure gateway provider and are not stored on our servers.

Do We Use Cookies?

Yes, we use cookies to enhance your experience on our site. Cookies are small files that:

  • Remember Cart Items: For example, they help keep track of items in your shopping cart.
  • Save Preferences: They remember your site preferences for future visits.
  • Track Site Usage: We use cookies to compile data about site traffic and interactions, helping us improve our services.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain site features.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. Your information remains confidential and is used solely for the purposes outlined in this policy.

Third-Party Links

Our website does not include or offer third-party products or services. Any external links are provided for your convenience and do not imply endorsement or responsibility for the content.

Google Advertising

While we currently do not use Google AdSense, we may implement it in the future. For more information on Google’s advertising practices, you can review their Advertising Principles.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we have:

  • Privacy Policy Link: A link to this policy is available on our homepage or immediately after entering our website.
  • Notification of Changes: We will notify you of any changes to our Privacy Policy via email.
  • Access to Personal Information: You can request changes to your personal information by contacting us via email.

Handling Do Not Track Signals

We honor Do Not Track (DNT) signals and do not engage in tracking or advertising if a DNT mechanism is detected.

Third-Party Behavioral Tracking

We do not permit third-party behavioral tracking on our site.

Children’s Online Privacy Protection Act (COPPA)

In accordance with COPPA, we do not knowingly collect personal information from children under 13 years old. We do not target or market to children under this age.

Fair Information Practices

To align with Fair Information Practices, we commit to:

  • Notification of Data Breaches: Notify affected individuals within 1 business day of a data breach via email.
  • Individual Redress: Provide legal recourse for individuals against data collectors who fail to comply with privacy laws.

This policy is subject to change and will be updated as necessary. For any questions or concerns regarding our Privacy Policy, please contact us.